Manyсhat - Notice history

All systems operational

Manychat: Web Application - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

Manychat: Sign In / Sign Up - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

Manychat: Message sending - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 99.94%

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Jan 2022
Feb 2022
Mar 2022

Manychat: Growth Tools - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

Manychat: Public API - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

Manychat: AI Services - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

3rd party: Facebook API - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 99.94%

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Jan 2022
Feb 2022
Mar 2022

3rd party: Instagram API - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

3rd party: WhatsApp API - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

3rd party: Telegram API - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

3rd party: Twilio API (SMS/MMS) - Operational

100% - uptime
Jan 2022 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2022
Feb 2022
Mar 2022

Notice history

Mar 2022

Instagram is partially down
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The issue has been eliminated by Meta team - we will be monitoring the situation for some time before closing this incident.

  • Investigating
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    Meta is aware of the issue impacting Graph API, Meta engineering teams are actively working to resolve the issue as quickly as possible!

Reopen Chat feature might not be available
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented. The Reopen Chat feature should now be working as expected.

  • Investigating
    Investigating

    We are currently investigating the issue that doesn’t allow for Live Chat conversations in the done folder to be opened. As the first step, we recommend to enable the Handover Protocol with the following guide: https://support.manychat.com/en/support/solutions/articles/36000103309-handover-protocol

Messages in Live Chat may not display correctly
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented. Live Chat messages should now be displayed properly.

  • Investigating
    Investigating

    We are aware of an issue regarding Live Chat functionality. We are actively investigating and will provide an update as soon as possible

Facebook issue: Notify Me buttons do not function properly
  • Resolved
    Resolved

    Facebook team has indicated that the issue with OTN feature has been fixed.

  • Monitoring
    Monitoring

    Recent tests indicate that the OTN feature is now functional again

  • Investigating
    Investigating

    Clicks on Notify Me buttons for Facebook One Time Notification feature do not continue the flow and do not assign an OTN token to the contact. The issue is caused by a Facebook bug, you can track the status of the bug in this report: https://developers.facebook.com/support/bugs/527316918708730/?join_id=f179d64d00c3778

Feb 2022

No notices reported this month

Jan 2022

No notices reported this month

Jan 2022 to Mar 2022

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