Resolved -
This incident has been resolved.
Oct 16, 12:19 PDT
Monitoring -
Live Chat should be working as expected now - we'll be monitoring the situation for some time before closing this incident.
Oct 16, 08:18 PDT
Update -
Integrations and Rules (Trigger & Action) should be functioning as expected now.
Dev team is still working on a fix for the Live Chat at the moment.
We will keep you updated on the progress.
Oct 16, 05:58 PDT
Identified -
We've detected a problem with our Events system which affects Live Chat, external integrations (including Zapier) and a part of the Rules (Trigger & Action) system.
Our dev team is already on the issue; we advise to pause your campaigns if they rely heavily on these features until the problem is fixed - we will update this incident with further information.
Oct 16, 05:19 PDT