ManyChat Status Page
Identified - Facebook indicated that this issue is on their side. It is currently being investigated by the Facebook team. Please, make sure to check the bug report here: https://developers.facebook.com/support/bugs/1366727053661675/
Mar 6, 16:04 PST
Investigating - We are looking into the issue where Audio and Video files are not being displayed in Messenger, which seems to be a Facebook bug.

We will update this incident once there are any news on the subject.
Mar 5, 06:29 PST
Web Application ? Operational
Message sending ? Operational
Growth Tools ? Operational
Facebook API Degraded Performance
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 6, 2021

Unresolved incident: Audio and Video files may not get displayed in Messenger.

Mar 5, 2021
Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - This incident has been resolved.
Feb 26, 09:45 PST
Monitoring - Update from Twilio: connection issues have been fixed. ManyChat SMS processing is restored and we're monitoring the situation.
Feb 26, 08:27 PST
Identified - Twilio reports platform issues which affect ManyChat SMS delivery. For more info, subscribe to the incident by the link https://status.twilio.com/
Feb 26, 07:21 PST
Feb 25, 2021
Resolved - According to the Platform Status https://downdetector.com/status/facebook/ the incident has been resolved.
Feb 25, 22:09 PST
Monitoring - The performance is now operational, we keep monitoring the situation.
Feb 25, 11:34 PST
Investigating - There is a severely degraded Messenger performance: the buttons are not displaying or loading very slowly on both Android and iOS devices. Also, subscribers might experience difficulties with sending messages/attachments from their iOS/Android apps. Please keep an eye out for the platform status on DownDetector here https://downdetector.com/status/facebook/ to know the latest updates on that issue.
Feb 25, 10:50 PST
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.