ManyChat Status Page
Investigating - Due to recent changes in Facebook's API, certain Fan Pages connected to Business Manager may not be functioning properly in ManyChat - we've received several reports that the bot's work is interrupted by the lack of Permissions, causing multiple errors to show up.

Our dev team is already on the issue - we're hoping to resolve it by Monday. We will update this incident with further information.
May 18, 05:54 PDT
Identified - We've received several reports that Customer Chat plugin installed on websites is not working as expected currently, sending incorrect messages to users when they interact with certain buttons. The issue is on Facebook's side - we're waiting for updates on that from FB's dev team.

More information will follow soon!
May 15, 09:48 PDT
Monitoring - We've been able to resolve the issue, so Facebook Comments growth tool should be working as expected now. We recommend creating a new Comments widget for posts you wish to use with the tool to make sure everything works smoothly.

We'll be monitoring the results for some time before closing this incident.
May 14, 03:47 PDT
Investigating - Due to recent Facebook API changes, Comments widget may be working incorrectly for a portion of users: we've received multiple reports that the Opt-In Message is not triggered when users provide replies to the Auto-response message.

Our dev team is currently looking into this issue - we will update this incident with further information.
May 4, 06:44 PDT
Identified - ManyChat uses Amazon Cloud IPs which are partially blocked by Russian government at the moment - a portion of users in Russia might not be able to access their ManyChat accounts without VPN temporarily because of that. We will update this incident with further information.
Apr 19, 05:25 PDT

About This Site

Welcome to ManyChat's Status Page.

Web Application   ? Operational
Message sending   ? Operational
Growth Tools   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018
Resolved - The issue has been resolved.
May 19, 08:30 PDT
Identified - Certain users might be experiencing slow response times from bots currently - our dev team is on the issue already and the system will be stabilized very soon.

We will update this incident with further information.
May 18, 09:14 PDT
May 17, 2018

No incidents reported.

May 16, 2018
Resolved - The issue has been resolved.
May 16, 18:23 PDT
Monitoring - We've been able to stabilize the system - all bots should be responding as expected at the moment. We'll be monitoring the results for some time before closing this incident.
May 16, 14:54 PDT
Identified - Certain users might be experiencing slow response times from bots currently - our dev team is on the issue already and the system will be stabilized very soon. We will update this incident with further information.
May 16, 12:11 PDT
May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018
Resolved - The issue has been resolved.
May 11, 08:34 PDT
Monitoring - We've been able to stabilize the system - all bots should be responding as expected at the moment. We'll be monitoring the results for some time before closing this incident.
May 10, 12:40 PDT
Identified - Certain users might be experiencing slow response times from bots currently - our dev team is on the issue already and the system will be stabilized very soon. We will update this incident with further information.
May 10, 06:20 PDT