Investigating - We are currently investigating this issue.
Jul 5, 11:22 PDT
Monitoring - We’ve spotted a short FB platform outage, and both Messenger and Instagram are affected, we recommend you consider stopping paid campaigns until the issue is resolved. The usual performance was back to normal in less than 10 minutes, but we will continue monitoring the issue and will update you in case.
Jul 5, 08:33 PDT
Web Application
?
Operational
Message sending
?
Degraded Performance
Growth Tools
?
Degraded Performance
Facebook API
Degraded Performance
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 21, 02:24 PDT
Monitoring -
CloudFlare has implemented the fix. We've also switched the Pixel & site code distribution to our own resources. We're currently monitoring the results.
Jun 21, 00:43 PDT
Identified -
Global Content Delivery Network provider CloudFlare is now experiencing some issues. Around 30% of the ManyChat Pixel impressions as well as the ManyChat Panel might be affected.
We’re working on a fix that will mitigate the issue until CloudFlare CDN is fully recovered.
Until then we recommend you consider stopping your website-based paid campaigns (site widgets, Shopify integration, etc.)
Jun 21, 00:25 PDT
Resolved -
This incident has been resolved.
Jun 21, 01:13 PDT
Identified -
Because of a Facebook issue, contacts can't subscribe to One-Time Notification topics. The "Notify Me" button won't return any answer to contacts' clicks.