ManyChat Status Page
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 23:13 PDT
Investigating - Currently, all the systems are stable and working correctly. If there are any changes, they will be posted here.
Apr 17, 05:14 PDT
Update - We've noticed some inconsistencies in Send To Messenger button and Checkbox plugin not working correctly on Safari 12 (possibly older Safari versions as well): Opt-In Messages might not be sent to Messenger after interacting with the button.

We're continuing to monitor the situation - further updates will be posted in this incident.
Dec 11, 07:13 PST
Update - We can see that Messenger plugins are now working on Safari 12.
We'll be monitoring the situation for some time before closing this incident.
Dec 7, 02:06 PST
Monitoring - Support for Messenger plugins on Safari 12 has been temporarily disabled by Facebook. This affects web growth tools that use Send to Messenger button or Checkbox Plugin only when the user is using Safari 12.

Facebook team is actively working on addressing this. Unfortunately, they do not have publicly available ETA on this feature.

Other Safari versions should be fully supported.

ManyChat team has filed a bug report with Facebook and you can see live updates here: https://developers.facebook.com/support/bugs/2236443336620367/

We will update this incident with further information as soon as we get more info or ETAs.
Nov 2, 14:50 PDT
Web Application ? Degraded Performance
Message sending ? Operational
Growth Tools ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019
Resolved - All systems are fully functioning again - this incident has been resolved.
Apr 14, 09:41 PDT
Monitoring - We're seeing an increasing rate of FB API errors at the moment - Broadcasts, Sequences and other features may be affected.
We're monitoring the situation closely - more information to follow soon.
Apr 14, 04:01 PDT
Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.