Identified - Facebook indicated that this issue is on their side. It is currently being investigated by the Facebook team. Please, make sure to check the bug report here: https://developers.facebook.com/support/bugs/1366727053661675/
Mar 6, 16:04 PST
Investigating - We are looking into the issue where Audio and Video files are not being displayed in Messenger, which seems to be a Facebook bug.
We will update this incident once there are any news on the subject.
Mar 5, 06:29 PST
Web Application
?
Operational
Message sending
?
Operational
Growth Tools
?
Operational
Facebook API
Degraded Performance
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
99.84
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Feb 26, 09:45 PST
Monitoring -
Update from Twilio: connection issues have been fixed. ManyChat SMS processing is restored and we're monitoring the situation.
Feb 26, 08:27 PST
Identified -
Twilio reports platform issues which affect ManyChat SMS delivery. For more info, subscribe to the incident by the link https://status.twilio.com/
Feb 26, 07:21 PST
Monitoring -
The performance is now operational, we keep monitoring the situation.
Feb 25, 11:34 PST
Investigating -
There is a severely degraded Messenger performance: the buttons are not displaying or loading very slowly on both Android and iOS devices. Also, subscribers might experience difficulties with sending messages/attachments from their iOS/Android apps. Please keep an eye out for the platform status on DownDetector here https://downdetector.com/status/facebook/ to know the latest updates on that issue.
Feb 25, 10:50 PST