ManyChat Status Page
Monitoring - Facebook Comments Growth Tool should be working as expected now - we'll be monitoring the situation for some time before closing this incident.
Dec 13, 04:25 PST
Identified - Facebook's dev team is already working on the fix for this issue. Please track the status of this bug here: https://developers.facebook.com/support/bugs/1957532797885152/

Further updates will be posted in this incident as well.
Dec 13, 01:34 PST
Investigating - We are seeing issues with Comments Growth Tool resulting in the Auto-response and Opt-In Message not being sent to commenters. All bots seems to be affected. Our developers are doing their best to determine the root cause as soon as possible.
You can track this bug directly on Facebook: https://developers.facebook.com/support/bugs/429590940911039/?disable_redirect=0
Dec 12, 23:57 PST
Update - We've noticed some inconsistencies in Send To Messenger button and Checkbox plugin not working correctly on Safari 12 (possibly older Safari versions as well): Opt-In Messages might not be sent to Messenger after interacting with the button.

We're continuing to monitor the situation - further updates will be posted in this incident.
Dec 11, 07:13 PST
Update - We can see that Messenger plugins are now working on Safari 12.
We'll be monitoring the situation for some time before closing this incident.
Dec 7, 02:06 PST
Monitoring - Support for Messenger plugins on Safari 12 has been temporarily disabled by Facebook. This affects web growth tools that use Send to Messenger button or Checkbox Plugin only when the user is using Safari 12.

Facebook team is actively working on addressing this. Unfortunately, they do not have publicly available ETA on this feature.

Other Safari versions should be fully supported.

ManyChat team has filed a bug report with Facebook and you can see live updates here: https://developers.facebook.com/support/bugs/2236443336620367/

We will update this incident with further information as soon as we get more info or ETAs.
Nov 2, 14:50 PDT
Web Application   ? Operational
Message sending   ? Operational
Growth Tools   ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.