Mar 14, 14:29:08 GMT+0
Monitoring -
The issue affects Instagram Comment Trigger performance - the Automated Messages may not reach the recipients. We are investigating the matter and monitoring the status of the IG platform. .
Mar 14, 19:04:15 GMT+0
Resolved -
Meta has confirmed the existence of the incident related to comment processing and successfully implemented a fix. We are monitoring it closely and tracking possible errors or inconsistencies..
Mar 15, 08:48:33 GMT+0
Resolved -
Meta has confirmed the existence of the incident related to comment processing and successfully implemented a fix. The incident is resolved..
Mar 5, 19:07:57 GMT+0
Resolved -
This incident has been resolved..
Mar 5, 15:30:00 GMT+0
Identified -
Meta reports that many of their services, such as Instagram, Facebook API, and WhatsApp Cloud API, have been facing major outages since Mar 5, 15:30 UTC.
Their teams are aware and looking to solve the issue. No ETA has been provided.
We will update this incident once there is any news on the subject..
Mar 5, 17:46:43 GMT+0
Monitoring -
We are currently monitoring the situation..
Feb 15, 10:05:22 GMT+0
Resolved -
This incident has been resolved..
Feb 12, 20:48:17 GMT+0
Investigating -
Some accounts might experience message-sending issues in Messenger: <https://metastatus.com/fbs>
We are aware of the problem and are currently investigating it.
We recommend you consider stopping paid campaigns until the issue is resolved.
We will update this incident once there is any news on the subject..
Feb 13, 05:42:30 GMT+0
Monitoring -
We've received an update from Meta and are currently monitoring the result..
Feb 13, 14:14:42 GMT+0
Resolved -
This incident has been resolved..
Feb 14, 08:18:43 GMT+0
Monitoring -
Some accounts might experience message-sending issues in Messenger, Instagram and WhatsApp:
<https://metastatus.com/fbs>
We are aware of the problem and are currently investigating it.
We recommend you consider stopping paid campaigns until the issue is resolved.
We will update this incident once there is any news on the subject..
Feb 2, 22:53:47 GMT+0
Resolved -
This incident has been resolved..
Feb 2, 17:54:12 GMT+0
Investigating -
Certain Manyсhat bots are experiencing slow response times at the moment. We're already looking into this issue. We will update this incident with further information..
Feb 2, 18:31:20 GMT+0
Monitoring -
We implemented a fix and are currently monitoring the result..
Jan 19, 21:26:45 GMT+0
Investigating -
We are currently investigating this incident..
Jan 20, 03:55:01 GMT+0
Resolved -
This incident has been resolved..
Dec 20, 21:42:48 GMT+0
Investigating -
Some accounts might experience message-sending issues in Messenger.
We are aware of the problem and are currently investigating it.
We recommend you consider stopping paid campaigns until the issue is resolved.
We will update this incident once there is any news on the subject..
Dec 20, 23:15:43 GMT+0
Monitoring -
We implemented a fix and are currently monitoring the result..
Dec 21, 01:22:49 GMT+0
Resolved -
This incident has been resolved..
Nov 15, 20:21:38 GMT+0
Investigating -
We are currently investigating this incident..
Nov 16, 05:58:54 GMT+0
Monitoring -
Meta has implemented a fix and we are currently monitoring the result..
Nov 16, 07:34:37 GMT+0
Resolved -
This incident has been resolved..
Oct 20, 03:04:56 GMT+0
Resolved -
This incident has been resolved..
Oct 19, 17:26:14 GMT+0
Resolved -
We are monitoring the situation..
Oct 18, 12:21:35 GMT+0
Resolved -
This incident has been resolved..
Oct 16, 22:00:02 GMT+0
Investigating -
We are currently investigating this incident..
Oct 17, 07:46:33 GMT+0
Resolved -
This incident has been resolved..
Sep 27, 13:18:33 GMT+0
Investigating -
We are currently investigating this incident. We will update this incident once there is any news on the subject..
Sep 27, 13:29:10 GMT+0
Resolved -
This incident has been resolved. The messages are continued to be sent..
Aug 31, 13:46:19 GMT+0
Monitoring -
Meta has implemented a fix, and we are currently monitoring the result..
Sep 12, 07:45:30 GMT+0
Resolved -
This incident has been resolved..
Aug 29, 13:35:09 GMT+0
Identified -
Meta issue: m.me links are not working, which means that the Ref URL and QR Code Growth Tools will not work for some users.
Meta bug link: https://developers.facebook.com/support/bugs/2552403768241375/.
Sep 12, 07:45:13 GMT+0
Resolved -
This incident has been resolved..
Aug 30, 08:06:53 GMT+0
Monitoring -
Meta has implemented a fix and we are currently monitoring the result..
Aug 30, 09:23:07 GMT+0
Resolved -
This incident has been resolved..
Aug 25, 22:21:29 GMT+0
Identified -
We have reported the issue to Meta and will notify you when the issue is resolved. You can track this issue in the following bug report: https://developers.facebook.com/support/bugs/1337946283795683.
Aug 31, 15:55:24 GMT+0
Identified -
The issue still persists for some users. You can track this issue in the following bug report: https://developers.facebook.com/support/bugs/1337946283795683.
Aug 22, 08:03:00 GMT+0
Identified -
Meta issue: When certain users click a URL button, the linked website doesn’t load and users can see only a blank page instead.
The problem was already reported to Meta; the progress can be tracked here: https://developers.facebook.com/support/bugs/622723423326619.
Aug 28, 08:17:49 GMT+0
Resolved -
This incident has been resolved..
Jun 22, 00:52:17 GMT+0
Investigating -
Message delivery on Instagram and Messenger channels may be affected. We are currently aware of the issue and are investigating this incident.
This incident will be updated once there is any news on the subject..
Jun 22, 01:32:30 GMT+0
Monitoring -
According to our tests, the impact of the issue has lowered drastically. We are currently monitoring the situation and will keep you posted..
Jun 22, 02:46:32 GMT+0
Resolved -
This incident has been resolved..
Jun 16, 19:23:25 GMT+0
Monitoring -
Meta experiencing a partial outage, returning an increasing amount of errors. Facebook API, Instagram API, and WhatsApp API are affected. We recommend pausing Ads Campaigns until further notice, while we're investigating this incident. .
Jun 17, 01:13:01 GMT+0
Monitoring -
Everything seems to be working now, and it is safe to continue regular operations. We keep monitoring the situation to ensure that everything works as expected..
Jun 17, 02:22:13 GMT+0
Resolved -
This incident has been resolved..
Jun 2, 21:05:00 GMT+0
Investigating -
On some accounts, images are delivered, but unable to load in Instagram DM conversations. We are currently investigating this incident..
Jun 4, 13:37:19 GMT+0
Resolved -
This incident has been resolved..
May 11, 15:38:11 GMT+0
Monitoring -
WhatsApp messages might be delayed due to issues on Meta's side. You can track the status of the problem on Meta's status page here: https://metastatus.com/whatsapp-business-api
We recommend you consider stopping paid campaigns until the issue is resolved.
We will update this incident once there is any news on the subject..
May 11, 17:43:09 GMT+0
Monitoring -
WhatsApp messages might be delayed due to issues on Meta's side. You can track the status of the problem on Meta's status page here: https://metastatus.com/whatsapp-business-api
We recommend you consider stopping paid campaigns until the issue is resolved.
UPDATE: Meta reports the issue to be resolved, but we will monitor the situation for a while.
We will update this incident once there is any news on the subject..
May 12, 07:52:35 GMT+0
Resolved -
This incident has been resolved..
May 11, 09:45:59 GMT+0
Resolved -
This incident has been resolved..
May 6, 19:36:08 GMT+0
Investigating -
We are currently investigating this incident.
Please check if the FB - IG connection needs to be updated in Settings > Linked Accounts > Instagram..
May 7, 14:24:17 GMT+0
Identified -
Instagram, Meta issues: Currently, there is 1 Meta issue affecting the delivery of the messages. The problem was reported to Meta, and the progress can be tracked here:
https://developers.facebook.com/support/bugs/755944079270237
.
May 2, 20:53:47 GMT+0
Investigating -
We are currently investigating the issue. .
May 3, 12:29:33 GMT+0
Resolved -
This incident has been resolved..
Apr 12, 18:29:48 GMT+0
Investigating -
We have reported the issue to Meta and will notify you when the issue is resolved: https://developers.facebook.com/support/bugs/3462384097313366/.
Apr 13, 09:24:53 GMT+0
Monitoring -
Meta team has implemented a fix and we are currently monitoring the result..
Apr 13, 10:45:30 GMT+0
Resolved -
This incident has been resolved..
Mar 26, 08:51:02 GMT+0
Completed -
Maintenance has completed successfully..
Mar 26, 08:00:00 GMT+0
Identified -
We inform you that there will be Scheduled Maintenance this Sunday (26.03.2023) **from 8:00 to 8:30 am UTC**.
We'll be performing major DB upgrades to ensure the speed, reliability, and security of the Platform.
During this Maintenance window, the website may be partially unavailable for some of the users for a couple of minutes. Please, note that this may cause a delay in the Bot processing for about 10 minutes.
We want to clarify that all messages and Bot replies will be processed after the end of the Scheduled Maintenance.
Thank you for understanding..
Mar 26, 08:00:01 GMT+0
Identified -
Maintenance is now in progress.
Feb 24, 07:22:42 GMT+0
Resolved -
Meta resolved the issue!.
Feb 23, 07:11:01 GMT+0
Investigating -
Meta issue: some webhooks became partially degraded which means that some messages from FB Messenger can't be received in Manychat.
The problem was already reported to Meta, the progress can be tracked here: https://developers.facebook.com/support/bugs/1530943734094447.
Feb 11, 20:36:15 GMT+0
Identified -
Instagram messages partially fail to send. We reported this issue to the Meta https://developers.facebook.com/support/bugs/714784400187068/. This incident will be updated once there is an update on the subject..
Feb 23, 09:39:58 GMT+0
Resolved -
Meta resolved the issue!.
Feb 9, 14:15:44 GMT+0
Resolved -
We are investigating this incident. Unfortunately, as of now, new Conversation starters / Ice breakers can't be set up on Facebook.
You can find the Meta bug report here: https://developers.facebook.com/support/bugs/583610386636076/.