3rd party: Instagram API experiencing degraded performance

Manychat: Web Application

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

Manychat: Sign In / Sign Up

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

Manychat: Message sending

95.80% uptime
Jan 2023 · 100.0%Feb · 86.66%Mar · 100.0%
Jan 2023100.0% uptime
Feb 202386.66% uptime
Mar 2023100.0% uptime

Manychat: Growth Tools

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

Manychat: Public API

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

3rd party: Facebook API

99.66% uptime
Jan 2023 · 100.0%Feb · 98.92%Mar · 100.0%
Jan 2023100.0% uptime
Feb 202398.92% uptime
Mar 2023100.0% uptime

3rd party: Instagram API

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

3rd party: WhatsApp API

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

3rd party: Telegram API

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

3rd party: Twilio API (SMS/MMS)

100.0% uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023100.0% uptime
Feb 2023100.0% uptime
Mar 2023100.0% uptime

Notice history

Feb 2023

Some messages can't be received from Facebook Messenger
  • Resolved
    Resolved

    Meta resolved the issue!

  • Investigating
    Investigating

    Meta issue: some webhooks became partially degraded which means that some messages from FB Messenger can't be received in Manychat.

    The problem was already reported to Meta, the progress can be tracked here: https://developers.facebook.com/support/bugs/1530943734094447

Meta issue: Partial Instagram sending failure
  • Resolved
    Resolved

    Meta resolved the issue!

  • Identified
    Identified

    Instagram messages partially fail to send. We reported this issue to the Meta https://developers.facebook.com/support/bugs/714784400187068/. This incident will be updated once there is an update on the subject.

New Conversation starters / Ice breakers can't be setup on Facebook.

Jan 2023 to Mar 2023