Manyсhat - Notice history

All systems operational

Manychat: Web Application - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Manychat: Sign In / Sign Up - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Manychat: Message sending - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Manychat: Growth Tools - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Manychat: Public API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Manychat: AI Services - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

3rd party: Facebook API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

3rd party: Instagram API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

3rd party: WhatsApp API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

3rd party: Telegram API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

3rd party: Twilio API (SMS/MMS) - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Meta Issue: Partial Outage (IG and Messenger)
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    According to our tests, the impact of the issue has lowered drastically. We are currently monitoring the situation and will keep you posted.

  • Investigating
    Investigating

    Message delivery on Instagram and Messenger channels may be affected. We are currently aware of the issue and are investigating this incident.
    This incident will be updated once there is any news on the subject.

Meta issue: partial outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Update

    Everything seems to be working now, and it is safe to continue regular operations. We keep monitoring the situation to ensure that everything works as expected.

  • Monitoring
    Monitoring

    Meta experiencing a partial outage, returning an increasing amount of errors. Facebook API, Instagram API, and WhatsApp API are affected. We recommend pausing Ads Campaigns until further notice, while we're investigating this incident.

Images might not load in Instagram DM automation
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    On some accounts, images are delivered, but unable to load in Instagram DM conversations. We are currently investigating this incident.

May 2023

WhatsApp message sending disruptions
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Update

    WhatsApp messages might be delayed due to issues on Meta's side. You can track the status of the problem on Meta's status page here: https://metastatus.com/whatsapp-business-api

    We recommend you consider stopping paid campaigns until the issue is resolved.

    UPDATE: Meta reports the issue to be resolved, but we will monitor the situation for a while.

    We will update this incident once there is any news on the subject.

  • Monitoring
    Monitoring

    WhatsApp messages might be delayed due to issues on Meta's side. You can track the status of the problem on Meta's status page here: https://metastatus.com/whatsapp-business-api

    We recommend you consider stopping paid campaigns until the issue is resolved.

    We will update this incident once there is any news on the subject.

Meta issue: Instagram automation stops working on some accounts
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Instagram, Meta issues: Currently, there is 1 Meta issue affecting the delivery of the messages. The problem was reported to Meta, and the progress can be tracked here:
    https://developers.facebook.com/support/bugs/755944079270237

  • Investigating
    Investigating

    We are currently investigating this incident.
    Please check if the FB - IG connection needs to be updated in Settings > Linked Accounts > Instagram.

Message delivery can be delayed for Messenger, Instagram, and WhatsApp.
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating the issue.

Apr 2023

Message delivery can be delayed up to 20 minutes.
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Meta team has implemented a fix and we are currently monitoring the result.

  • Investigating
    Investigating

    We have reported the issue to Meta and will notify you when the issue is resolved: https://developers.facebook.com/support/bugs/3462384097313366/

Apr 2023 to Jun 2023

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