Manyсhat - Notice history

3rd party: Instagram API experiencing partial outage

Manychat: Web Application - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Manychat: Sign In / Sign Up - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Manychat: Message sending - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Manychat: Growth Tools - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Manychat: Public API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Manychat: AI Services - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

3rd party: Facebook API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

3rd party: Instagram API - Partial outage

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

3rd party: WhatsApp API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

3rd party: Telegram API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

3rd party: Twilio API (SMS/MMS) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Meta Issue: Facebook Messaging is down
  • Resolved
    Resolved

    This incident has been resolved.

Meta issue: ~1% of FB messages fail to send on multiple accounts
  • Resolved
    Resolved

    We are monitoring the situation.

Facebook Message Sending is failing for some accounts
  • Resolved
    Resolved

    This incident has been resolved.

Meta issue: 1-2% of Facebook messages fail to send on some accounts
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Sep 2023

Message delivery can be delayed, Meta issue.
  • Resolved
    Resolved

    This incident has been resolved. The messages are continued to be sent.

  • Investigating
    Investigating

    We are currently investigating this incident. We will update this incident once there is any news on the subject.

Aug 2023

Meta issue: m.me links are not working for some users
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Meta has implemented a fix, and we are currently monitoring the result.

  • Identified
    Identified

    Meta issue: m.me links are not working, which means that the Ref URL and QR Code Growth Tools will not work for some users.
    Meta bug link: https://developers.facebook.com/support/bugs/2552403768241375/

IG Comments trigger issue: the trigger isn't replying to all the comments
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue still persists for some users. You can track this issue in the following bug report: https://developers.facebook.com/support/bugs/1337946283795683

  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Meta has implemented a fix and we are currently monitoring the result.

  • Identified
    Identified

    We have reported the issue to Meta and will notify you when the issue is resolved. You can track this issue in the following bug report: https://developers.facebook.com/support/bugs/1337946283795683

Meta bug: URL Button issues. The webview opens up a blank page after some users click URL button
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Meta issue: When certain users click a URL button, the linked website doesn’t load and users can see only a blank page instead.

    The problem was already reported to Meta; the progress can be tracked here: https://developers.facebook.com/support/bugs/622723423326619

Aug 2023 to Oct 2023

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