Notice history

May 2019

Jun 2019

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May 2019

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May 2019

Jun 2019

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Jun 2019

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May 2019

Jun 2019

Jul 2019

May 2019

Jun 2019

Jul 2019

May 2019

Jun 2019

Jul 2019

May 2019

Jun 2019

Jul 2019

May 2019

Jun 2019

Jul 2019

May 2019

Jun 2019

Jul 2019

May 2019

Jun 2019

Jul 2019

Resolved
July 04, 2019 at 5:49 AM
Resolved
July 04, 2019 at 5:49 AM
Facebook confirmed fixing the issue. All functions are intact and operational.
Identified
July 03, 2019 at 6:16 PM
Identified
July 03, 2019 at 6:16 PM
The issue has been identified and a fix is being implemented. Watch the issue status by the link: https://developers.facebook.com/support/bugs/610822019411772/
Investigating
July 03, 2019 at 3:37 PM
Investigating
July 03, 2019 at 3:37 PM
Due to the massive Facebook outage, media content might not be loading correctly including images and videos of any format. We are monitoring the situation, more information to follow. You can track the status of the issue here: https://developers.facebook.com/support/bugs/610822019411772/

Resolved
June 26, 2019 at 6:41 AM
Resolved
June 26, 2019 at 6:41 AM
Facebook confirmed fixing the issue with Custom Audience Actions.
Monitoring
June 25, 2019 at 7:59 AM
Monitoring
June 25, 2019 at 7:59 AM
Custom Audience Actions are functioning properly again. Facebook has not confirmed the fix on their end yet, so we're monitoring the situation.
Update
June 22, 2019 at 1:08 PM
Update
June 22, 2019 at 1:08 PM
We are continuing to investigate this issue.
Investigating
June 22, 2019 at 1:07 PM
Investigating
June 22, 2019 at 1:07 PM
'Custom Audience' Action is not working properly at the moment. The issue also affects all existing CA Actions. The source of the issue seems to be on Facebook's end and we're now working with Facebook to resolve it.

Resolved
June 20, 2019 at 5:03 PM
Resolved
June 20, 2019 at 5:03 PM
This incident has been resolved.
Investigating
June 20, 2019 at 2:28 PM
Investigating
June 20, 2019 at 2:28 PM
"Impressions" statistics for Overlay and Embeddable site widgets are processed with a noticeable delay at the moment when users interact with them. Our dev team is already working to provide a fix for this issue - more information to follow soon.

Resolved
June 06, 2019 at 2:56 PM
Resolved
June 06, 2019 at 2:56 PM
This incident has been resolved.
Monitoring
June 06, 2019 at 10:59 AM
Monitoring
June 06, 2019 at 10:59 AM
The system is back to functioning. Please note that it can take some time to burn all the queues. We'll deliver all queued broadcasts and sequences ASAP. We'll continue monitoring the system till everything is back to standard functioning.
Update
June 06, 2019 at 10:15 AM
Update
June 06, 2019 at 10:15 AM
We've started receiving webhooks few minutes ago. We'll monitor situation for some time before we reenable broadcasting & automation to be sure that all webhooks go through well. Your bots should already be functioning well and reply to subscribers. If you see some lags please wait for few minutes to be sure we've burned all queues.
Identified
June 06, 2019 at 10:01 AM
Identified
June 06, 2019 at 10:01 AM
The issue has been identified and a fix is being implemented.
Investigating
June 06, 2019 at 9:41 AM
Investigating
June 06, 2019 at 9:41 AM
Massive Facebook outage: ManyChat is not receiving webhooks from Facebook at the moment - we're investigating the issue. Broadcasts and automation are paused until the problem is fixed. You can also track the status of this issue here: https://developers.facebook.com/support/bugs/432797794170312/ https://developers.facebook.com/status

No notices reported this month

May 2019 to Jul 2019

Manychat - Notice history