Manychat - Facebook issue: adding users to Custom Audience is currently impossible. – Incident details

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Facebook issue: adding users to Custom Audience is currently impossible.

Resolved7 hours 56 minutes

Affected

3rd party: Facebook API

Operational from 12:56 PM to 8:53 PM

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    Due to a Facebook issue, adding users to Custom Audience by PSIDs is temporary impossible. We're currently working with Facebook to get this issue fixed.