Manychat - Notice history

We are aware of reports of the Follow to DM automation not triggering or behaving inconsistently for some Instagram accounts. Affected users may experience delayed or no message delivery, despite the automation being correctly configured and eligible. Our team is actively investigating. We will provide updates as new information becomes available.

We're investigating an issue where all scheduled broadcasts are being sent at the same time when one scheduled broadcast is triggered.

We recommend avoiding scheduling new broadcasts until this is resolved.

Updates will be posted here as we make progress.