Manychat: Web Application
Manychat: Sign In / Sign Up
Manychat: Message sending
Manychat: Growth Tools
Manychat: Public API
3rd party: Facebook API
3rd party: Instagram API
3rd party: WhatsApp API
3rd party: Telegram API
3rd party: Twilio API (SMS/MMS)
Meta resolved the issue!
Meta issue: some webhooks became partially degraded which means that some messages from FB Messenger can't be received in Manychat.
The problem was already reported to Meta, the progress can be tracked here: https://developers.facebook.com/support/bugs/1530943734094447
Instagram messages partially fail to send. We reported this issue to the Meta https://developers.facebook.com/support/bugs/714784400187068/. This incident will be updated once there is an update on the subject.
We are investigating this incident. Unfortunately, as of now, new Conversation starters / Ice breakers can't be set up on Facebook.
You can find the Meta bug report here: https://developers.facebook.com/support/bugs/583610386636076/
Some users can’t see any available Facebook pages and Instagram accounts for connection and/or Refresh Permissions for the connected accounts.Please check the following link for more information from Meta Support Team:https://developers.facebook.com/support/bugs/994034301555870The link above is a bug report where you will be able to track the progress on this issue's resolution if you subscribe to it. Once they mark it as resolved – please check if it resolves on your end as well, and if it is not – do not hesitate to reply to that bug report.We will update this incident with further information
The problem impacting WhatsApp messages has been resolved
The workaround was found and implemented. We will continue monitoring the situation.
WhatsApp messages fail to send. We are aware of the problem and already working on it. This incident will be updated once there is any news on the subject.
Manychat will no longer be providing status updates via SMS. Please subscribe to our email or other notification channels for future updates on our status page at status.manychat.com. Thank you.
m.me links incident has been resolved by Facebook
A fix has been implemented and m.me domain is up again. RefURL Growth Tool should work properly now. We're monitoring the results.
Meta issue: m.me domain is down, which means that Ref URL Growth Tool will not work. All other Messenger automation is not affected. We are monitoring the progress.
Dec 2022 to Feb 2023