Resolved
Server issue affecting Live Chat

Started
October 30, 2021 at 3:54 AM
Status
Resolved after 34 minutes

Impact

Operational
Affected
Manychat: Web Application
Manychat: Message sending
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    One of our servers responsible for storing Live Chat history had an issue that led to part of Live Chat history not being stored and automation failure for a part of our customers. The situation is back to normal at the moment, the engineering team is monitoring it.