Server issue affecting Live Chat

Resolved
Operational
Started over 2 years ago Lasted 34 minutes

Affected

Manychat: Web Application
Manychat: Message sending
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    One of our servers responsible for storing Live Chat history had an issue that led to part of Live Chat history not being stored and automation failure for a part of our customers. The situation is back to normal at the moment, the engineering team is monitoring it.