3rd party: Instagram API experiencing degraded performance

Messages in Live Chat may not display correctly

Resolved
Degraded performance
Started about 2 years ago Lasted about 14 hours

Affected

Manychat: Message sending
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented. Live Chat messages should now be displayed properly.

  • Investigating
    Investigating

    We are aware of an issue regarding Live Chat functionality. We are actively investigating and will provide an update as soon as possible