Notice history

Resolved
July 12, 2024 at 1:25 AM
Resolved
July 12, 2024 at 1:25 AM
This incident has been resolved.
Investigating
July 11, 2024 at 5:13 PM
Investigating
July 11, 2024 at 5:13 PM
Some accounts might experience problems with sending and receiving messages on Instagram due to some disruptions impacting webhooks on Messenger API for Instagram.
We are aware of the problem and are already investigating it.
We recommend you consider stopping paid campaigns until the issue is resolved.
We will update you on this incident once there is any news on the subject.

Investigating
July 01, 2024 at 1:52 PM
Investigating
July 01, 2024 at 1:52 PM
Some messages that contain buttons may appear cropped on the Instagram app. This issue is beyond our control and requires intervention from the Meta team. We are looking into many similar reports at this time and have already escalated this issue directly to Meta. While we can't share the report link due to privacy restrictions, please be assured that we are actively monitoring the situation.

All systems operational