Manyсhat - Notice history

We are aware of an outage affecting the Instagram API on Meta's side. This is causing Instagram messages to fail to be delivered and disrupting automations connected to the platform.

Our team is closely monitoring the situation, and we will provide updates as soon as more information becomes available from Meta regarding this issue.

Thank you for your patience and understanding.

Private messages are being delivered as blank or not showing up in DMs for some of the IG users. This issue is beyond our control and requires intervention from the Meta team. We are looking into many similar reports at this time and have already escalated this issue directly to Meta. Please be assured that we are actively monitoring the situation and seeking a resolution.