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Resolved
Meta bug: URL Button issues. The webview opens up a blank page after some users click URL button

Started
August 22, 2023 at 8:03 AM
Status
Resolved after 6 days

Impact

Operational
Affected
3rd party: Facebook API
  • Resolved

    This incident has been resolved.

  • Identified

    Meta issue: When certain users click a URL button, the linked website doesn’t load and users can see only a blank page instead.

    The problem was already reported to Meta; the progress can be tracked here: https://developers.facebook.com/support/bugs/622723423326619