Meta bug: certain users can't connect new channels and Refresh Permissions.

January 05, 2023 at 10:00 AM
Resolved after less than a minute


Degraded performance
3rd party: Facebook API
  • Resolved

    Some users can’t see any available Facebook pages and Instagram accounts for connection and/or Refresh Permissions for the connected accounts.

    Please check the following link for more information from Meta Support Team:

    The link above is a bug report where you will be able to track the progress on this issue's resolution if you subscribe to it. Once they mark it as resolved – please check if it resolves on your end as well, and if it is not – do not hesitate to reply to that bug report.

    We will update this incident with further information