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Resolved
Delays in Buttons' and Quick Replies' reaction that's caused by a Facebook issue

Started
August 19, 2021 at 8:43 AM
Status
Resolved after 4 days

Impact

Degraded performance
Affected
Manychat: Message sending
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    Any reaction from clicking a Button or a Quick reply is currently delayed due to a Facebook issue that slows all processing. Facebook is already investigating this bug and you can track their progress in this report: https://developers.facebook.com/support/bugs/523185905463696/?join_id=f1b935db744824