Manychat - WhatsApp issue. Messages may not be sent or received. – Incident details

All systems operational

WhatsApp issue. Messages may not be sent or received.

Resolved
Partial outage
Started over 4 years agoLasted about 7 hours

Affected

Manychat: Message sending

Partial outage from 9:17 AM to 4:11 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We're still running some checks, but right now the WhatsApp is online and operational again.

  • Identified
    UTC
    Identified

    WhatsApp channel is not functioning for some accounts due to a server issue. The outbound messages and incoming webhooks are queued and will be delivered once our engineers resolve the issue.