Manyсhat - Notice history

Some of the Contacts are not able to subscribe to the Recurring Notifications topics. Click on the buttons "Get messages"/ "Notify me" does not subscribe Contacts to the topics and does not continue the Flow. We are looking into a number of similar reports at this time. The issue has already been reported to Meta Support Team. Please check the following links for more information https://developers.facebook.com/community/threads/1830326477309443/ https://developers.facebook.com/support/bugs/629148905618496/?join_id=f20ff0fea637038 We'll get back to you with updates as soon as possible. Please stay tuned!

ManyChat Help Portal and help articles are currently not visible. We are investigating the cause of this issue and will get it back on as soon as possible.

Please use the direct link to our Submit Ticket form if you need to contact Support: https://manychat.com/support/features

We will update this incident as soon as we have any news on the subject.

Due to the issue on Meta's side, regular buttons are not working in Messenger on Android devices currently. At the same time, Quick Reply buttons continue working correctly. You can track the bug's status here in this report: https://developers.facebook.com/support/bugs/630026755389886/ We will update this incident once we have any news on the subject.

We've noticed technical issues on Meta's side. Both Messenger and Instagram are affected. You might experience problems with message sending and IG Comment Growth Tools. We would recommend to stop all ongoing campaigns until the problem is resolved. Our engineers are already looking into the problem!

Facebook Messenger experiencing technical difficulties! Regular Buttons don't show up in Facebook Messenger, instead of the Button there could be an error 'Attachment Unavailable'. We will update this incident as soon as we have any news on the subject.

Messenger webview might work incorrectly on desktop for some users right now, displaying blank page instead of the needed content. This issue has already been reported to the Facebook team and they are working on a fix - please keep track of this case in the following bug-thread: https://developers.facebook.com/support/bugs/798173151377059/ We will update this incident as soon as we have any news on the subject.

WhatsApp channel can't be connected to ManyChat at the moment - we're experiencing the issue with WhatsApp’s Embedded Sign-Up mechanism, which doesn't return a web-hook with Business data at the very last step of the process. Our team is working to resolve this issue with Meta - more information to follow soon.

We are currently investigating the issue that doesn’t allow uploading images, video, audio, and other files. We'll keep you updated!