Manychat - Technical difficulties with manychat.com – Incident details

From 22:58 UTC on May 21, 2026, to 06:18 UTC on May 22, 2026, we experienced several waves of large-scale DDoS attacks that affected availability for parts of the web application and public-facing landing pages.

The attacks did not affect account automations, and we observed no impact on message processing functionality.

The attacks have been mitigated, and all services have since remained stable and fully operational.

We have deployed additional traffic filtering and infrastructure protection measures to further improve resilience and reduce the risk of similar incidents.

There is no ongoing customer impact at this time.

The situation is now significantly more stable, and most services are operating normally again. We’re continuing to closely monitor platform performance while recovery is finalized.

Some users may still experience intermittent issues during this period.

Thank you again for your patience and understanding.

We're currently experiencing a technical incident affecting access to the platform. We sincerely apologize for the disruption this is causing.

Our engineering team is actively investigating the situation and working to restore access as quickly as possible. We'll share updates here as soon as we have more information.

We truly appreciate your patience while we work through this.