Manyсhat - WhatsApp Message Delivery Errors – Incident details

3rd party: WhatsApp API experiencing degraded performance

WhatsApp Message Delivery Errors

Investigating
Degraded performance
Started 1 day ago

Affected

3rd party: WhatsApp API

Degraded performance from 12:00 AM to 12:00 AM

Updates
  • Investigating
    Investigating
    We’re currently seeing elevated sending errors on the WhatsApp channel, mainly affecting Interactive Message Blocks (messages with buttons or Message Lists). Regular message blocks without buttons appear to be sending as expected. The issue originates on Meta’s side and has already been reported to them. Our team is actively monitoring and will share updates as soon as more information is available.