Manychat - Unable to Link Manychat App to Meta Ads / Facebook Ads Manager – Incident details

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Unable to Link Manychat App to Meta Ads / Facebook Ads Manager

ResolvedDegraded performance126 hours 32 minutes

Affected

3rd party: Facebook API

Degraded performance from 4:30 PM to 11:02 PM

3rd party: Instagram API

Degraded performance from 4:30 PM to 11:02 PM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We’re aware of an issue where users cannot link the Manychat app to Meta Ads and Facebook Ads Manager. Our team is actively investigating the root cause in collaboration with Meta to determine whether the problem lies on their side or ours. We’ll share updates as soon as we have more information. Thank you for your patience.