Growth Tools Experiencing Degraded Performance

Show current status

Resolved
Some messages can't be received from Facebook Messenger

Started
February 23, 2023 at 7:11 AM
Status
Resolved after 1 day

Impact

Partial outage
Affected
Facebook API
Message sending
  • Resolved
    February 24, 2023 at 7:22 AM

    Meta resolved the issue!

  • Investigating
    February 23, 2023 at 7:11 AM

    Meta issue: some webhooks became partially degraded which means that some messages from FB Messenger can't be received in Manychat.

    The problem was already reported to Meta, the progress can be tracked here: https://developers.facebook.com/support/bugs/1530943734094447