Manychat - Custom Audience Actions are not working correctly – Incident details

All systems operational

Show current status

Custom Audience Actions are not working correctly

ResolvedDegraded performance89 hours 34 minutes

Affected

Manychat: Growth Tools

Degraded performance from 1:07 PM to 6:41 AM

  • ResolvedUTC

    Facebook confirmed fixing the issue with Custom Audience Actions.

  • MonitoringUTC

    Custom Audience Actions are functioning properly again. Facebook has not confirmed the fix on their end yet, so we're monitoring the situation.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    'Custom Audience' Action is not working properly at the moment. The issue also affects all existing CA Actions. The source of the issue seems to be on Facebook's end and we're now working with Facebook to resolve it.