Manychat - ManyChat site and bot processing unavailable for some users – Incident details

All systems operational

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ManyChat site and bot processing unavailable for some users

ResolvedPartial outage20 hours 52 minutes

Affected

Manychat: Web Application

Partial outage from 11:28 AM to 8:20 AM

Manychat: Message sending

Partial outage from 11:28 AM to 8:20 AM

Manychat: Growth Tools

Partial outage from 11:28 AM to 8:20 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    The issue has been eliminated. All systems should be up and running again.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    manychat.com is available for all users again. Bot processing is being restored.

  • InvestigatingUTC

    We're seeing server issues which may result in manychat.com being unavailable for some users. This also affects the processing of some bots. Our developers are already on it. All updates will be reflected here.