Manychat - Issue with opting-in via 'Send to Messenger' button – Incident details

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Issue with opting-in via 'Send to Messenger' button

ResolvedDegraded performance111 hours 20 minutes

Affected

3rd party: Facebook API

Degraded performance from 3:18 PM to 6:38 AM

  • ResolvedUTC

    The issue was fixed on Facebook's end. Opt-in through 'Send to Messenger' button is working properly now.

  • IdentifiedUTC

    Users that are not logged into Facebook in a browser currently see "This page isn't available" error when clicking 'Send to Messenger' button. We have reported this issue to Facebook - more information to follow soon.