Manychat - ManyChat app is not functioning properly at the moment – Incident details

ManyChat app is not functioning properly at the moment

ResolvedMajor outage6 hours 11 minutes

Affected

Manychat: Web Application

Major outage from 11:43 AM to 5:55 PM

Manychat: Message sending

Major outage from 11:43 AM to 5:55 PM

  • ResolvedUTC

    We are closing the incident as we've noticed no issues related to that SP for several hours. All systems seem to be functioning reliably.

  • MonitoringUTC

    A fix has been implemented - all systems should be up and running again. We'll be monitoring the situation for some time before closing this incident.

  • InvestigatingUTC

    We're investigating the issue with ManyChat not working properly - all automations are stopped at the moment, our developers are already working on the fix.