Manychat - Delays in Buttons' and Quick Replies' reaction that's caused by a Facebook issue – Incident details

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Delays in Buttons' and Quick Replies' reaction that's caused by a Facebook issue

ResolvedDegraded performance102 hours 15 minutes

Affected

Manychat: Message sending

Degraded performance from 8:43 AM to 2:58 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    Any reaction from clicking a Button or a Quick reply is currently delayed due to a Facebook issue that slows all processing. Facebook is already investigating this bug and you can track their progress in this report: https://developers.facebook.com/support/bugs/523185905463696/?join_id=f1b935db744824