Chatbot processing may be delayed for some users

Resolved

Degraded performance

Started over 4 years agoNovember 30, 2021Lasted about 4 hours4:348:14 PMUTC

Affected

Manychat: Message sending

Updates

Resolved
November 30, 2021 at 8:14 PMUTC
Resolved
November 30, 2021 at 8:14 PMUTC
The issue has been fixed!
Monitoring
November 30, 2021 at 5:35 PMUTC
Monitoring
November 30, 2021 at 5:35 PMUTC
Everything is back to normal, we are investigating in case the issue reappears.
Investigating
November 30, 2021 at 4:34 PMUTC
Investigating
November 30, 2021 at 4:34 PMUTC
You may experience some delays when performing chatbot activities. We are currently investigating this issue.

Manychat - Chatbot processing may be delayed for some users – Incident details