Manychat - Facebook issue: Customer Chat plugin may not be shown correctly on websites – Incident details

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Facebook issue: Customer Chat plugin may not be shown correctly on websites

ResolvedDegraded performance3 hours 8 minutes

Affected

3rd party: Facebook API

Degraded performance from 10:20 AM to 1:28 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Looks like the issue has been fixed by the Facebook team. We will be monitoring the situation for some time before closing this incident.

  • InvestigatingUTC

    We're receiving reports that Customer Chat plugin does not appear / disappeared on websites. This problem has been reported to Facebook team already - please keep track of this issue in the following bug thread: https://developers.facebook.com/support/bugs/620565116029656 More information to follow soon.