Manychat - Facebook issue: Notify Me buttons do not function properly – Incident details

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Facebook issue: Notify Me buttons do not function properly

ResolvedDegraded performance147 hours 22 minutes

Affected

3rd party: Facebook API

Degraded performance from 1:58 PM to 5:20 PM

  • ResolvedUTC

    Facebook team has indicated that the issue with OTN feature has been fixed.

  • MonitoringUTC

    Recent tests indicate that the OTN feature is now functional again

  • InvestigatingUTC

    Clicks on Notify Me buttons for Facebook One Time Notification feature do not continue the flow and do not assign an OTN token to the contact. The issue is caused by a Facebook bug, you can track the status of the bug in this report: https://developers.facebook.com/support/bugs/527316918708730/?join_id=f179d64d00c3778