Manychat - Facebook CGT Private Replies might not be sent correctly – Incident details

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Facebook CGT Private Replies might not be sent correctly

ResolvedDegraded performance74 hours 36 minutes

Affected

Manychat: Message sending

Degraded performance from 7:07 AM to 9:43 AM

Manychat: Growth Tools

Degraded performance from 7:07 AM to 9:43 AM

3rd party: Facebook API

Degraded performance from 7:07 AM to 9:43 AM

  • ResolvedUTC

    This incident should now be resolved.

  • InvestigatingUTC

    Due to a Facebook issue, Private Replies can't be sent to some users under your Facebook posts. We've contacted Facebook team directly to fix the bug as quickly as possible. You can track the public report here: https://developers.facebook.com/support/bugs/1025254788123412/?join_id=f266ee875405a6c