Manychat - Contacts can't subscribe to One-Time Notification topic – Incident details

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Contacts can't subscribe to One-Time Notification topic

ResolvedDegraded performance279 hours 32 minutes

Affected

Manychat: Message sending

Degraded performance from 4:41 PM to 8:13 AM

3rd party: Facebook API

Degraded performance from 4:41 PM to 8:13 AM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Because of a Facebook issue, contacts can't subscribe to One-Time Notification topics. The "Notify Me" button won't return any answer to contacts' clicks. The bug report can be viewed and tracked on the Facebook platform: https://developers.facebook.com/support/bugs/7752755741431170