Images not being delivered to Live Chat
Incident Report for ManyChat
Resolved
This incident has been resolved.
Posted Nov 25, 2020 - 01:24 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 23, 2020 - 23:04 PST
Investigating
Due to an issue on Facebook's side, some of the attachments that subscribers are uploading in response to your bot are not being delivered to Live Chat. Facebook is investigating the cause of the issue. Hopefully, it will be resolved soon.

You can follow the progress on Facebook's help portal using the link - https://developers.facebook.com/support/bugs/393441492018560.
Posted Nov 20, 2020 - 06:07 PST
This incident affected: Facebook API.