Manychat: Web Application
Manychat: Sign In / Sign Up
Manychat: Message sending
Manychat: Growth Tools
Manychat: Public API
3rd party: Facebook API
3rd party: Instagram API
3rd party: WhatsApp API
3rd party: Telegram API
3rd party: Twilio API (SMS/MMS)
The problem impacting WhatsApp messages has been resolved
The workaround was found and implemented. We will continue monitoring the situation.
WhatsApp messages fail to send. We are aware of the problem and already working on it. This incident will be updated once there is any news on the subject.
Manychat will no longer be providing status updates via SMS. Please subscribe to our email or other notification channels for future updates on our status page at status.manychat.com. Thank you.
m.me links incident has been resolved by Facebook
A fix has been implemented and m.me domain is up again. RefURL Growth Tool should work properly now. We're monitoring the results.
Meta issue: m.me domain is down, which means that Ref URL Growth Tool will not work. All other Messenger automation is not affected. We are monitoring the progress.
No notices reported this month
This incident has been resolved.
Some of the Contacts are not able to subscribe to the Recurring Notifications topics. Click on the buttons "Get messages"/ "Notify me" does not subscribe Contacts to the topics and does not continue the Flow.
We are looking into a number of similar reports at this time.
The issue has already been reported to Meta Support Team. Please check the following links for more information https://developers.facebook.com/community/threads/1830326477309443/
We'll get back to you with updates as soon as possible. Please stay tuned!
The ManyChat Help Portal is operational again. Ticket submission is also available via the portal.
ManyChat Help Portal and help articles are currently not visible. We are investigating the cause of this issue and will get it back on as soon as possible.
Please use the direct link to our Submit Ticket form if you need to contact Support: https://manychat.com/support/features
We will update this incident as soon as we have any news on the subject.
Oct 2022 to Dec 2022