Manyсhat - Notice history

All systems operational

Manychat: Web Application - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 99.16%

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Aug 2020
Sep 2020
Oct 2020

Manychat: Sign In / Sign Up - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

Manychat: Message sending - Operational

99% - uptime
Aug 2020 · 98.02%Sep · 100.0%Oct · 99.16%

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Aug 2020
Sep 2020
Oct 2020

Manychat: Growth Tools - Operational

99% - uptime
Aug 2020 · 98.02%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

Manychat: Public API - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

Manychat: AI Services - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

3rd party: Facebook API - Operational

99% - uptime
Aug 2020 · 98.02%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

3rd party: Instagram API - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

3rd party: WhatsApp API - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

3rd party: Telegram API - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

3rd party: Twilio API (SMS/MMS) - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

Notice history

Oct 2020

Quick Reply buttons may not be displayed on iPhone
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    You may notice that Quick Replies do not work as expected on iPhone currently - Facebook is working on a fix at the moment. In the meantime, we recommend reinstalling the Messenger app as a workaround. You can track this issue's status here: https://developers.facebook.com/status/issues/345276356561198/

E-mail Channel Maintenance
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    E-mail channel will be under maintenance October 10th, 9am-11am PST. During this period, 'delivered', 'opened' and 'clicked' statistics for e-mail may be updated with delays. All statistics will be updated as soon as the maintenance is completed. No data will be lost.

ManyChat app is not functioning properly at the moment
  • Resolved
    Resolved

    We are closing the incident as we've noticed no issues related to that SP for several hours. All systems seem to be functioning reliably.

  • Monitoring
    Monitoring

    A fix has been implemented - all systems should be up and running again. We'll be monitoring the situation for some time before closing this incident.

  • Investigating
    Investigating

    We're investigating the issue with ManyChat not working properly - all automations are stopped at the moment, our developers are already working on the fix.

Partial Facebook Outage
  • Resolved
    Resolved

    All systems are operational.

  • Investigating
    Investigating

    We’re experiencing an elevated error rate and delays in Facebook API functioning. Some of the bot functions might not be working properly at the moment. Users can also experience issues with login. We're investigating the issue.

Sep 2020

No notices reported this month

Aug 2020

Facebook Ref URLs are not functional
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    Currently, Facebook Ref URLs are not functional. We've reported the issue to FB and are waiting for a response from the Facebook Team.

Partial Facebook Outage
  • Resolved
    Resolved

    All systems are operational.

  • Update
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    Monitoring

    Facebook has fixed the issue. Main bot processing is already up and running. We’re currently working on bringing back all the automation and burning queues.

  • Investigating
    Investigating

    We’re experiencing an elevated error rate and delays in FB API functioning. Some of the bot functions might not be working properly at the moment. We're investigating the issue.

Aug 2020 to Oct 2020

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