All systems operational

Facebook CGT Private Replies might not be sent correctly

Resolved
Degraded performance
Started almost 2 years ago Lasted 3 days

Affected

Manychat: Message sending
Manychat: Growth Tools
3rd party: Facebook API
Updates
  • Resolved
    Resolved

    This incident should now be resolved.

  • Investigating
    Investigating

    Due to a Facebook issue, Private Replies can't be sent to some users under your Facebook posts. We've contacted Facebook team directly to fix the bug as quickly as possible. You can track the public report here: https://developers.facebook.com/support/bugs/1025254788123412/?join_id=f266ee875405a6c