Problems with message sending through Facebook Messenger

Incident Report for ManyChat

Resolved

This incident has been resolved.

Posted Dec 12, 2020 - 01:47 PST

Monitoring

According to Facebook’s latest update the issue has been closed - you can check the bug report here: https://developers.facebook.com/support/bugs/417053302825682/
Seems like the issue is not reproduced anymore, however we will continue to monitor the situation.

Posted Dec 10, 2020 - 17:46 PST

Update

Some messages may not be delivered at all through Facebook Messenger in affected regions.

You can track the issue here: https://downdetector.com/status/facebook-messenger/map/

Posted Dec 10, 2020 - 06:56 PST

Update

We are continuing to investigate this issue.

Posted Dec 10, 2020 - 04:08 PST

Investigating

We're investigating a problem in Facebook Messenger: all sent messages arrive with a significant delay, message history might not be loading properly.

We'll be monitoring the situation to provide updates in this incident as soon as we have any news.

Posted Dec 10, 2020 - 03:46 PST

This incident affected: Message sending.

Subscribe to Incident