Issue with opting-in via 'Send to Messenger' button

Incident Report for ManyChat

Resolved

The issue was fixed on Facebook's end. Opt-in through 'Send to Messenger' button is working properly now.

Posted May 26, 2020 - 23:38 PDT

Identified

Users that are not logged into Facebook in a browser currently see "This page isn't available" error when clicking 'Send to Messenger' button.

We have reported this issue to Facebook - more information to follow soon.

Posted May 22, 2020 - 08:18 PDT

This incident affected: Facebook API.

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