This incident has been resolved - all bots should be working as expected now.
In case you have any questions, you can always contact us at support.manychat.com
Posted 18 days ago. Oct 02, 2018 - 14:14 PDT
Monitoring
Some of ManyChat bots might display Error 500 due to servers instability at the moment: we've already managed to stabilize the system significantly - however, we're still on the issue to make sure all bots are 100% stable. We'll be monitoring the situation for some time and we'll let you know once things get back to normal.