We are waiting on Facebook Team to fix the issue. Meanwhile, suggesting users to follow the Ref URL links from mobile devices may serve as a temporary workaround.
Posted 14 days ago. Sep 10, 2018 - 02:20 PDT
The issue affects only the links clicked on desktop. The links work properly on mobile devices.
We're waiting on the Facebook Team to fix the problem.
Posted 18 days ago. Sep 06, 2018 - 00:20 PDT
Waiting for updates from Facebook Team.
Posted 19 days ago. Sep 05, 2018 - 12:44 PDT
We are continuing to investigate this issue.
Posted 19 days ago. Sep 05, 2018 - 06:22 PDT
The issue is affecting Messenger Ref URL Growth Tool on mobile and desktop. When a user follows the link, Messenger window is opened, but no message arrive and there's no Get Started button. Facebook is currently investigating this bug. You can watch its status by this link: https://developers.facebook.com/support/bugs/695387230830209/
Posted 19 days ago. Sep 05, 2018 - 06:21 PDT
This incident affected: Message sending and Growth Tools.