Agency commissions are not getting paid out at the moment
Incident Report for ManyChat
The cause of the issue has been identified and we're actively working on a fix at the moment - more news to follow very soon!
Posted Jul 28, 2021 - 04:11 PDT
There's an issue with Agency commissions not getting paid out currently - our dev team is already looking into this and the fix will arrive as soon as possible.
All commissions are still recorded in the system correctly, only payouts are affected.

More information to follow soon.
Posted Jul 14, 2021 - 02:06 PDT
This incident affects: Web Application.