Meta Issue: Private Replies are down, IG Comments Trigger affected.
Resolved
Degraded performance
Started about 2 months ago Lasted about 5 hours
Affected
3rd party: Instagram API
Updates
Resolved
Update
Meta has confirmed the existence of the incident related to comment processing and successfully implemented a fix. The incident is resolved.
Resolved
Resolved
Meta has confirmed the existence of the incident related to comment processing and successfully implemented a fix. We are monitoring it closely and tracking possible errors or inconsistencies.
Monitoring
Monitoring
The issue affects Instagram Comment Trigger performance - the Automated Messages may not reach the recipients. We are investigating the matter and monitoring the status of the IG platform.
