Meta bug: certain users can't connect new channels and Refresh Permissions.
Started
January 05, 2023 at 10:00 AM
Status
Resolved after less than a minute
Impact
Degraded performance
Affected
3rd party: Facebook API
Resolved
Resolved
Some users can’t see any available Facebook pages and Instagram accounts for connection and/or Refresh Permissions for the connected accounts.
Please check the following link for more information from Meta Support Team: https://developers.facebook.com/support/bugs/994034301555870
The link above is a bug report where you will be able to track the progress on this issue's resolution if you subscribe to it. Once they mark it as resolved – please check if it resolves on your end as well, and if it is not – do not hesitate to reply to that bug report.
We will update this incident with further information
