Resolved
Chatbot processing may be delayed for some users

Started
November 30, 2021 at 4:34 PM
Status
Resolved after about 4 hours

Impact

Degraded performance
Affected
Message sending
  • Resolved
    November 30, 2021 at 8:14 PM

    The issue has been fixed!

  • Monitoring
    November 30, 2021 at 5:35 PM

    Everything is back to normal, we are investigating in case the issue reappears.

  • Investigating
    November 30, 2021 at 4:34 PM

    You may experience some delays when performing chatbot activities. We are currently investigating this issue.