Manychat - Partial Web/Mobile App & Landing Page Unavailability – Incident details

All systems operational

Partial Web/Mobile App & Landing Page Unavailability

Resolved
Partial outage
Started about 2 months agoLasted 1 day

Affected

Manychat: Web Application

Major outage from 5:28 PM to 9:23 PM, Operational from 9:23 PM to 8:50 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    From 15:56 UTC to 20:50 UTC on May 22, 2026, we experienced the 3d wave of DDoS attack that partly affected availability for the web application and public-facing landing pages.

    The attacks did not affect account automations, and we observed no impact on message processing functionality.

    The attacks have been mitigated, and all services have since remained stable and fully operational. We will continue monitoring the situation over the coming hours.

  • Investigating
    UTC
    Investigating

    We are experiencing another wave of large-scale DDoS attacks that have affected the availability of parts of the web application and public-facing landing pages.

    The attacks should not affect account automations, and we observed no impact on message processing functionality.

    The mitigation efforts are ongoing until all services are stabilized and fully functional.