Meta issue: some of FB and IG messages fail to send on multiple accounts.

Resolved

Degraded performance

Started about 1 year agoLasted about 1 hour

Affected

3rd party: Facebook API

3rd party: Instagram API

Updates

Resolved
October 29, 2024 at 1:53 PM
Resolved
October 29, 2024 at 1:53 PM
This incident has been resolved.
Monitoring
October 29, 2024 at 1:26 PM
Monitoring
October 29, 2024 at 1:26 PM
Meta APIs have returned to operational status; we are currently monitoring the situation.
Investigating
October 29, 2024 at 12:38 PM
Investigating
October 29, 2024 at 12:38 PM
Messages fail to send for Instagram and Messenger. Disabling any running campaigns is recommended.
We are currently investigating this incident.
https://downdetector.com/status/facebook/
https://downdetector.com/status/instagram/

Manyсhat - Meta issue: some of FB and IG messages fail to send on multiple accounts. – Incident details