Manyсhat - Meta issue: Cropped Messages on Instagram – Incident details

Meta issue: Cropped Messages on Instagram

Investigating
Operational
Started 12 days ago

Affected

3rd party: Instagram API

Operational from 1:52 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Some messages that contain buttons may appear cropped on the Instagram app. This issue is beyond our control and requires intervention from the Meta team. We are looking into many similar reports at this time and have already escalated this issue directly to Meta. While we can't share the report link due to privacy restrictions, please be assured that we are actively monitoring the situation.