Manychat - Meta issue: m.me links are not working for some users – Incident details

All systems operational

Meta issue: m.me links are not working for some users

Resolved
Degraded performance
Started about 3 years agoLasted 14 days

Affected

3rd party: Facebook API

Degraded performance from 1:35 PM to 7:45 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Meta has implemented a fix, and we are currently monitoring the result.

  • Identified
    UTC
    Identified

    Meta issue: m.me links are not working, which means that the Ref URL and QR Code Growth Tools will not work for some users.
    Meta bug link: https://developers.facebook.com/support/bugs/2552403768241375/