Manychat - Buy Buttons attached to Image / Video blocks may not work correctly on iOS devices. – Incident details

All systems operational

Buy Buttons attached to Image / Video blocks may not work correctly on iOS devices.

Resolved
Partial outage
Started about 6 years agoLasted 3 months

Affected

3rd party: Facebook API

Partial outage from 7:51 PM to 5:08 PM

Updates
  • Resolved
    UTC
    Resolved

    Facebook has reported that the bug was fixed. We can confirm the same on our end. https://developers.facebook.com/support/bugs/760785317793497/

  • Identified
    UTC
    Identified

    Due to certain issues on Facebook's side, Buy Buttons attached to Image or Video blocks in the flows may not work correctly on iOS devices - you may notice Buy Buttons unresponsive upon tapping them. Messenger app versions affected by the issue include v258, v259 and v260. You can track this bug's status in the following thread on Facebook: https://developers.facebook.com/support/bugs/760785317793497/ More information to follow soon.