Manychat - Instagram issue: Quick Reply buttons may not be displayed correctly on Android – Incident details

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Instagram issue: Quick Reply buttons may not be displayed correctly on Android

ResolvedDegraded performance576 hours 33 minutes

Affected

3rd party: Facebook API

Degraded performance from 2:25 PM to 2:58 PM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Quick Reply buttons may not be displayed correctly in Instagram on Android devices right now. We have reported this issue to Meta here: https://developers.facebook.com/support/bugs/1402012250298307/ - please check this bug thread to keep track of the fixing process. Please note that if you exit the conversation and re-enter it right away, Quick Replies should appear correctly then. We will update this incident as soon as we have any updates on the subject.